Frequently Asked Questions

FAQs

The dedicated team at Northtowns Ambulatory Surgery Center wants you to stay informed throughout the entire surgery process. To that end, we have gathered a few of the most frequently asked questions about the surgery experience and have answered them for you on this page.

If any of your concerns are not covered below, or in the Visit Information section, please do not hesitate to contact us before or after your surgery.

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What is an Ambulatory Surgery Center?

Ambulatory Surgery Centers (ASC) are facilities where outpatient surgical procedures can be safely performed without a hospital stay. They provide a cost-effective and convenient alternative that is less stressful than the large hospital environment.

What should I do if I need to cancel my procedure?

If you need to cancel your procedure, please call Northtowns Ambulatory Surgery Center as soon as possible at 716-817-0450. Regular office hours are Monday through Friday from 7 a.m. to 5 p.m. Our friendly staff will direct you on what you need to do next. It is likely that you will need to contact your physician’s office directly to reschedule.

How long will the surgery take?

Length of surgery depends on the type of procedure being performed. Your surgeon will tell you what to expect during your office visit prior to your procedure.

Why do I have to be there 90 minutes early?

We need to use that time to get you checked in, start your IV and perform other necessary measures prior to your surgery. See the Before Surgery section under Visit Information for more details.

What do I do the day before my procedure?

Prior to your surgery, your physician and our staff will provide you with instructions specific to your procedure. However, you may view general guidelines in the Before Surgery section section under the Visit Information page.

Can I keep my undergarments on?

If they do not interfere with surgery, cotton undergarments without any metal in them may be worn.

Why can’t I eat or drink hours before surgery?

Not eating or drinking before surgery will help keep you from vomiting during or after surgery, which prevents possible choking.

Should I call the Surgery Center before my surgery for instructions?

A nurse from our Surgery Center will call you the day before your scheduled procedure.

Can my family/friend stay with me before or after surgery?

Loved ones are not allowed in the operating room for safety and sterility reasons. However, depending on your procedure, they may be allowed to stay with you during the check-in and preparation process and before discharge.

Will my family be updated on the progress of my surgery?

Yes. We have a patient tracking board that is located in the waiting room next to the check-in desk. The surgeon or physician assistant will also meet with the family to discuss your condition promptly after surgery.

How do I know if my insurance company will cover my surgery?

Prior to surgery, your physician’s office will be able to help you answer some of your questions regarding insurance coverage. We also advise you to contact your insurance carrier directly regarding your specific benefits.

Will I be able to drive after my surgery?

No. For patient safety, we require that a responsible adult accompanies you and remains on the Northtowns Surgery Center campus at all times during your procedure. Your surgery will be canceled if you do not have someone with you.

Your driver/loved ones will receive updates throughout your procedure and will be notified when it is time for discharge.

Where do I park?

Free parking is located near the Surgery Center entrance for easy arrival and discharge.